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Udozo

Cookie notice

Version 2026-11-10 · last updated 10 November 2026

1. Cookies

Udozo uses cookies that are strictly necessary for its sites to work, and two optional cookies, udz_vid and udz_src, set only if you choose Accept all (section 3). It uses no advertising or third-party tracking cookies. Counting where visits come from uses no cookie at all.

NameSiteWhat forKept
udz_customerudozo.com, and each reseller's store on its own addressKeeps you signed in. Each site keeps its own.30 days
udz_assistantudozo.comKeeps your conversation with the shop assistant when you are not signed in30 days
udz_marketudozo.comRemembers the country you chose in the header (or All countries), so udozo.com opens it next time. Set only when you choose12 months
udz_googleudozo.comChecks that a "Continue with Google" sign-in is the one this browser started10 minutes
udz_facebookudozo.comChecks that a "Continue with Facebook" sign-in is the one this browser started10 minutes
udz_whatsappudozo.comLets this browser finish a "Continue with WhatsApp" sign-in it started, once WhatsApp approves it20 minutes
udz_sessionSeller HQ (shq.udozo.com), shared across udozo.com addressesKeeps sellers and their team signed in30 days
udz_connectUdozo Connect (connect.udozo.com)Keeps you signed in on Udozo Connect, where Connect Centres apply and run their office30 days
udz_admin_sessionUdozo's adminKeeps Udozo's team signed in12 hours
udz_kycverify.udozo.comKeeps your identity check open while you do itTwo hours
udz_cookie_consentudozo.com, and each reseller's store on its own addressRemembers your cookie choice (Necessary only or Accept all) and when you made it12 months
udz_vidudozo.comOptional, only after Accept all: a random ID that links your visits when you are not signed in, so udozo.com can remember what you look at and show you listings you are likely to want (For you, Recently viewed, your searches). Never used for advertising. Removed, with what was kept under it, when you choose Necessary only12 months
udz_srcudozo.comOptional, only after Accept all: where your latest visit came from (the linking site's name, the campaign tags in the address, and the page you landed on), so that if you create an account we know which link or ad brought you. Never shared with advertisers. Removed once you create or sign in to an account, or when you choose Necessary only30 days

2. Browser storage

Some choices are remembered in your browser itself, never sent to us:

NameSiteWhat forKept
udz_assistant_languageudozo.comThe language you chose for the shop assistantUntil you clear it
udz_microphone_promptudozo.comWhether you allowed your microphone for calls, or when you chose Not now, so we do not ask again too soonUntil you clear it
assistant:draft:<listing>udozo.comCarries a message the shop assistant drafted into the listing's chatUntil it is used, or the tab closes
bc_install, bc_install_visitudozo.com, Seller HQWhen you were last offered the site as an app, and that you were asked on this visitUntil you clear it; for one visit
udozo-shq-reseller, udozo-shq-modeSeller HQWhich seller account you work in, and live or test modeUntil you clear it
udozo-shq.checklist.dismissed.<account>Seller HQThat you hid the getting-started checklistUntil you clear it
bc_push:<who>Seller HQ, Udozo's adminThat you turned notifications on in this browserUntil you turn them off
bitocard-admin-modeUdozo's adminLive or test figures, for Udozo's teamUntil you clear it

The sites' service workers keep a page to show when you have no connection. You can clear all of this at any time in your browser's settings; signing out removes your session cookie.

3. Your cookie choices

On your first visit each of Udozo's sites asks about cookies. Necessary only keeps to the strictly necessary cookies above; Accept all also allows Udozo's two optional cookies on udozo.com: udz_vid and udz_src. If Udozo adds other optional cookies, this notice will name them first, and you will be asked again.

Your choice is kept for 12 months in udz_cookie_consent, then you are asked again. You can change it at any time with Cookie settings at the foot of every page. Each reseller's store on its own address asks separately.