Udozo auctions terms

1. About auctions on Udozo

Udozo is owned and operated by De-Golojan Technologies Ltd (RC 1606658) ("Udozo", "we", "us").

An auction is a way to sell a listing on Udozo: instead of a price, people bid until it ends and the highest bid buys it. Any seller may sell a listing by auction where Udozo offers it, and Udozo also sells, by auction, items abandoned at Udozo Connect Centres (section 7).

These terms apply when you sell or bid by auction. They sit alongside the terms of use, the UdozoPay rules and the privacy notice.

2. Selling by auction

An auction listing is one item, sold on Udozo only (never on resellers' stores), with a starting price, a length of 1, 3, 5, 7 or 10 days from when it goes live, and, if you choose, a reserve: the least you will take, at least the starting price and never shown to bidders. You need what UdozoPay needs to accept an order (a payout account, and an identity check where Udozo asks for one).

Until the first bid you may change it, or take it down. Once someone has bid, its price, reserve and length are fixed, and you cannot mark it sold, delete it or sell it elsewhere: buyers' bids are promises, and so is your listing.

When it ends, the highest bid at or above your reserve buys it, and you must sell it at that bid, as for any UdozoPay order you accepted. If nobody bid, no bid reached your reserve, or nobody who won paid, it is not sold and leaves the market until you renew it, which starts a new auction.

Your item, your listing and what you say of it are yours, under the terms of use, as for any listing. Udozo does not inspect auction items.

3. Bidding

To bid you need a Udozo account with a confirmed mobile number. The seller may not bid on their own item.

Each bid must be at least the starting price, then at least the step the listing shows above the highest bid (a share of it, with a least amount). A bid is a promise to pay it if you win: you cannot take it back.

A bid in the last minutes moves the end to that many minutes after the bid, as the listing shows, so the others can answer it.

The listing says whether a reserve has been met, never what it is. Below it, the item does not sell.

4. Winning and paying

When bidding closes, the highest bidder at or above any reserve is offered the item at their bid and has the hours the listing shows to pay for it with UdozoPay. If they do not pay in time, it is offered to the next highest bidder at or above the reserve at their own bid, and so on; if nobody pays, it is not sold.

Paid, it is a UdozoPay order like any other: the money is held until you receive the item and confirm it, and the UdozoPay rules on hand-over, delivery, shipping through Udozo Connect, refunds and disputes apply. You cannot make an offer on an auction listing or buy it at a price.

Not paying for an item you won may stop you bidding again.

5. Fees

Selling and bidding by auction is free. An auction sale pays UdozoPay's fees, as any UdozoPay order does, shown before you pay or accept.

6. Fair bidding

Never bid on your own item, from another account or through someone else, and never agree with others to keep bids down. We may cancel bids or an auction that breaks this, and suspend the accounts behind them.

7. Items Udozo sells

Udozo sells, by auction, items abandoned at Udozo Connect Centres: items returned to a seller who did not collect them, a month into Loss of care, that Udozo picked up to its own warehouse. They are listed under Udozo's own name, to recover the storage the seller owed. The seller is told before one is listed, and can still collect it after paying what is owed until the first bid.

These items are sold as seen, from an abandoned shipment. Their photos and description are the best we have and may come from the original listing. We do not test them or promise that they work, are complete or match their first listing. Look at what is shown and ask before you bid. There is no reserve: the starting price is the least we will sell for.

The winner pays from their Udozo wallet, on the listing, within the hours it shows. Once paid, the listing shows the collection code: collect the item at the warehouse it names, in its opening hours, and give the code to our team there only when you have it in your hands.

What a sale raises pays, first, the storage its seller owed and, then, what Udozo spent selling and moving it (never the pickup, which Udozo pays). What is left over is the seller's, but only if they claim it within the days their order shows, from the sale; unclaimed, it becomes Udozo's.

8. Changes

We may change these terms. A change applies to auctions that start after it; we say so on this page and in the account of anyone selling or bidding.